NWIDA has heard today that Verizon has terminated all their indirect Account Managers. We’re not sure how many employees this has effected, or the reason why – as we’ve heard Verizon planned to INCREASE the amount of dealers. We will update this as more information is available. Here’s a clip of a message we received: —   Read more…

We want to help those dealers who are buying or selling their store fixtures.  If you’re looking to sell your store fixtures – or looking to purchase, please complete the form below and we’ll match you up with a store near you. (If you’re looking to sell or purchase your entire store, please click here.) —   Read more…

Neville Ray – President of Technology at T-Mobile announced his retirement, effective this fall. “It’s bittersweet, but with T-Mobile’s network leadership now established, there has never been a better time to announce my retirement. Our Technology team has gone above and beyond, delivering countless global wireless firsts, and I’m forever grateful for the friendships and joy this Read more…

As we reported, T-Mobile had another (their 8th) data breach – this one impacting 37 million users – and now, (per an article in Mobile World Live – link below) T-Mobile US has sued in two class action lawsuits who are alleging that the firm failed to adequately secure its customers. Plaintiff Christine Cortazal, filed a lawsuit Read more…

For the fourth time in recent memory, T-Mobile has once again had a customer data breach. Actually, it’s the 8th time since 2018. T-Mobile didn’t announce the breech, but put it in a recent financial filing. This time it’s data on 37 million customers – roughly 1/3 of their entire customer base. The stolen data included: “name, Read more…

According to a story in Mobile World Live (link below) T-Mobile has reportedly entered talks over an acquisition of MVNO Mint Mobile.  Bloomberg reported T-Mobile is interested bringing Mint Mobile under its ownership, with the MVNO long rumored to be up for sale. Mint Mobile is majority owned by MVNO Ultra Mobile, while film actor Ryan Reynolds Read more…

I’ve been in wireless a long time. Some would say too long (ha ha) – but in my 35 years of experience working with and for carriers, I’ve noticed something. And it’s happening again in a big way. If you are an exclusive dealer – this message is for you. I don’t care if you own one Read more…

The US Chamber of Commerce has posted 5 Smart Marketing Strategies for 2023 and I think they can definitely be implemented in your wireless shop. We’ll post the link to the full article below. Here’s a summary: From creating video content to tapping digital creators, these trends will shape marketing strategies in 2023 and beyond. Social commerce will continue to Read more…

Earlier today – and with no notice – Wireless Advocates shut down and terminated between 1500-2000 employees. Primarily inside Costco Warehouse Clubs (and to a lesser extent on Military Bases), Wireless Advocates was the “store within a store” for wireless sales and service. All the kiosks/locations were shuttered, meaning (at least for now) they were not sold Read more…

Manon Brouillette, who joined Verizon in June 2021 and was promoted to CEO in January, is leaving the company’s consumer wireless business. The duties of Brouillette will be taken over by Verizon CEO Hans Vestberg. The departure of Brouillette shouldn’t come as a surprise.  Verizon’s consumer division has had three awful quarters. In Q1, the company lost Read more…