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National Wireless Independent Dealer Association

AT&T has disclosed a major hack of customer data affecting nearly all its subscribers over a six-month period in 2022, marking one of the largest breaches in the communications industry. In a regulatory filing, AT&T revealed that it became aware in April of a claim by a “threat actor” who stated they had illegally accessed and copied Read more…

Total by Verizon has rebranded to simply “Total Wireless.” Not only is there a new logo (see left) but they have come up with a “custom” shade of teal for in-store lighting: In addition, they have changed some pricing and customer benefits: The Price is the Price, guaranteed for five-years  10x faster data (they don’t say faster Read more…

Unionized workers at Samsung Electronics declared an “indefinite strike” on Wednesday to pressure South Korea’s largest company to meet their demands for higher pay and improved benefits. Thousands of members of the National Samsung Electronics Union began a temporary, three-day strike on Monday. However, on Wednesday, the union announced an indefinite strike, accusing management of being unwilling Read more…

NWIDA has learned that AT&T has recently laid off a number of staff from its Cricket Wireless subsidiary. This decision comes amid a broader trend of restructuring and cost-cutting across the industry. For independent wireless dealers, this news raises important questions and potential impacts on their businesses. Here’s a closer look at what this means for you. Read more…

Thanks to Rob and the Tech Care Association for interviewing me back at the Gadget Repair Expo! NWIDA Announcing IMEI Reports – Generate a comprehensive device report for any phone.  Click to join our the IMEI Reports DISCORD Server NWIDA members, contact us today if you need our assistance. If you’re not yet a member, we invite Read more…

Our friends at iFixIt (link below) tell us that “Apple just announced that they’re caving on a key parts pairing problem: They’ve promised to stop artificially hamstringing the performance of third-party parts. Mostly.” For the past eight years, iPhones with third-party or secondhand batteries couldn’t display battery health metrics. Similarly, replacing a broken screen with a used or Read more…

FCC Chair Jessica Rosenworcel has proposed new rules requiring operators to unlock customers’ phones within 60 days of activation, aiming to facilitate easier switching between providers. Currently, mobile phones are typically locked to service providers’ networks until subscribers complete their contracts or pay off the device costs. Rosenworcel emphasized that the new rules would “establish a clear Read more…

Verizon “rebranded” today – modifying their logo and launching “myHome” the “ the only one-stop-shop for home internet, live TV, entertainment and connected home offerings – all in one place, and all in your control.” Before we talk about that, they’ve also changed their trade-in program. Verizon is now expanding eligibility of their smartphone trade in program to Read more…

Thanks to Jon Horovitz of Atrium Unlimited Consulting for having me back on The Boon of Wireless podcast!  Always glad to chat wireless with Jon! And here I am on Episode 3: NWIDA Announcing IMEI Reports – generate a comprehensive device report for any phone.  NWIDA members, contact us today if you need our assistance. If you’re not yet Read more…

Our friends at Repair.org tell us that Governor Polis of Colorado has officially signed the state’s third Right to Repair bill into law, setting a new standard for consumer and independent business repair rights. This marks another major step for Colorado towards comprehensive repair freedoms, following significant wins for powered wheelchairs in 2022 and farm equipment in Read more…

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