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National Wireless Independent Dealer Association

Verizon Value – the division that encompasses all the prepaid brands (including the old Tracfone) brands has made changes in their upper management. Nancy Clark – President of the division announced on LinkedIn the new team: David Kim – formerly of Boost – is now Chief Revenue Officer Ken Lain is now SVP, Customer Operations & Experience,  Read more…

It’s an interesting question. Who is the best for the indirect channel? Who pays the most? Who provides the most support? Who treats their dealers fairly? Well – we asked and got some interesting answers.  Now, this is not a scientific survey. And, we’re still collecting more responses.  But so far, it looks like Ultra is in the lead. Read more…

As we mentioned a few weeks ago the Oregon Senate had passed a R2R bill. Now the state House has passed the bill (SB 1596) by a 42 to 13 margin. Now, it goes to Gov. Tina Kotek, who has five days after it gets to her desk to sign it into law. NWIDA has written to Read more…

Dish bought Boost Mobile (when T-Mobile was forced to spin them off) and it hasn’t been going well – and it may be leading to Dish bankruptcy. Late last year, Dish re-merged with EchoStar to give the company a monetary boost, but the Q4 numbers are telling the story: Boost Mobile lost 123,000 customers Retail Wireless revenue Read more…

Custom PoS System for Wireless Sales and Repair Shops Today, we’re happy to announce that LyncPoS had joined the Association as a Vendor Partner. LyncPoS was meticulously developed with the express purpose of catering to wireless retail and repair shops. By utilizing LyncPoS, independent retailers can efficiently process payments, schedule repair orders, manage inventory, and much more. Read more…

A major, widespread and intermittent outage has hit all the major wireless carriers in the US. Wireless shops should prepare for customers calling in wondering why their phone doesn’t work. (presuming your business phone is NOT your wireless phone!)  Data collected from tracking website Downdetector revealed that more than 32,000 incidents were reported with AT&T’s service around 4:30am Eastern Read more…

I’m happy to announce that this morning (Thursday 2/22) I’m the guest on the new wireless podcast The Boon of Wireless Watch (or listen) to me and Jon Horovitz of Atrium Unlimited Consulting talk about what’s new (or, what was new 3 weeks ago when it was recorded) in the world of wireless. Jon has great guests Read more…

The Oregon Senate passed Bill 1596, getting Oregonians one step closer to being able to fix our personal electronics and household appliances. The bill passed with bi-partisan support.  The Bill would require manufacturers to provide Oregonians and small businesses access to the parts, tools and service information needed to repair personal electronics and household appliances.  “We applaud Read more…

Mike Kelly, EVP and Group President of Retail Wireless at Boost has left the company. This was confirmed in a letter Mike sent to Dish employees late yesterday. Mike joined Dish in April of last year.  Dish added Sam Sindha as SVP of sales in December, but there is no word on who will replace Mike at Read more…

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