Call: 919.694.3298 (919.NWIDA.98) | Email: info@nwida.org

National Wireless Independent Dealer Association

A major, widespread and intermittent outage has hit all the major wireless carriers in the US. Wireless shops should prepare for customers calling in wondering why their phone doesn’t work. (presuming your business phone is NOT your wireless phone!)  Data collected from tracking website Downdetector revealed that more than 32,000 incidents were reported with AT&T’s service around 4:30am Eastern Read more…

I’m happy to announce that this morning (Thursday 2/22) I’m the guest on the new wireless podcast The Boon of Wireless Watch (or listen) to me and Jon Horovitz of Atrium Unlimited Consulting talk about what’s new (or, what was new 3 weeks ago when it was recorded) in the world of wireless. Jon has great guests Read more…

The Oregon Senate passed Bill 1596, getting Oregonians one step closer to being able to fix our personal electronics and household appliances. The bill passed with bi-partisan support.  The Bill would require manufacturers to provide Oregonians and small businesses access to the parts, tools and service information needed to repair personal electronics and household appliances.  “We applaud Read more…

Mike Kelly, EVP and Group President of Retail Wireless at Boost has left the company. This was confirmed in a letter Mike sent to Dish employees late yesterday. Mike joined Dish in April of last year.  Dish added Sam Sindha as SVP of sales in December, but there is no word on who will replace Mike at Read more…

A new post on Gizmodo (link below) states that Apple has officially told people to stop putting their wet iPhones in rice. While techs have known this for years, perhaps with Apple saying it the word may get some traction. Apple has come out and said the rice trick actually could make things worse. In a recent Read more…

Just after launching in over 3,700 Walmart stores MobileX has announced a new indirect dealer program.  “I have been fighting for dealers since the Sprint T-Mobile merger as they are an essential part of the ecosystem. Without them, consumers won’t have the access that they need. The continued consolidation of MVNOs coupled with the ever-changing compensation structures Read more…

NWIDA has sent the following letter to the Chair of the Senate Committee on Commerce, Science and Transportation regarding the funding of the ACP program.   NWIDA Announcing IMEI Reports – generate a comprehensive device report for any phone.  NWIDA members, contact us today if you need our assistance. If you’re not yet a member, we invite Read more…

The US Congress has yet to pass a spending bill regarding the ACP program and as such, last week the program stopped accepting new enrollments. The Feb. 8 enrollment freeze is the next step in the FCC’s ACP wind-down plan. A few weeks ago, the customers on ACP (almost 23 million households) were told that the program Read more…

NWIDA is pleased to announce that we’ll be attending the Gadget Repair Expo 4.0 in Las Vegas this April. (we’ll be at booth #68!)  This year, the show is at the MGM Grand in Las Vegas, April 18-19, 2024, and we’d love for you to join us!  Why Attend? Network with Peers: Engage with professionals in the Read more…

NY Assemblymember Patricia Fahy introduced Assembly Bill 8955 on Jan. 30, which would amend New York’s Digital Fair Repair Act. The bill would modify the definition of an OEM, backdate the manufacture date when hardware must comply with the right to repair law by two more years and repeal some product exclusions. The current law, passed in Read more…

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