NWIDA (once again) will be at Gadget Repair Expo. The 5.0 version will be held in sunny Miami Beach, Flordia! Oh – and we have FREE tickets to the show! Just complete the form below or drop us an email for the code! NWIDA NWIDA members, contact us today if you need our assistance. If you’re not Read more…
CNET is reporting today (link below) that T-Mobile is sending out text messages about a $5 per line price hike. CNET obtained a T-Mobile memo sent to customers about the price increase. The increase only affects some people on older plans. The memo, written by Jon Freier, cites “rising costs over the past several years.” The rate Read more…
T-Mobile has begun to visibly differentiate their corporate stores from the indirect channel. The carrier is now forcing dealers to add a new exterior sign, signifying they are an “Authorized Retailer.” And we mean forcing. T-Mobile has warned the stores that they might be shut down if they fail to put up signs that clearly indicate the type of Read more…
AT&T Dealer Cell Shop has merged with My Wireless. The acquisition brings My Wireless an additional 75 locations and 350+ new employees. My Wireless now has 245 locations – making them AT&T’s 3rd largest Authorized Retailer.
**Update 02/24/25*** New filing date has been set for March 21, 2025 Small-business owners are once again required to file a beneficial ownership information (BOI) report, with the deadline expected to be reset to 30 days. On February 17, a federal district court judge in Texas lifted the pause on the Corporate Transparency Act (CTA) as the Department Read more…
According to a recent story in Light Reading (link below) Lyca is planning to expand it’s dealer network in the US. This comes after a recent story where LYCA slashed it’s UK employee count by 90% (see story) and other articles where Lyca said they would expand operations into new markets while “streamlining” others (see Mobile World Read more…
Total Wireless has announced the rollout of it’s branded protection plan for devices. The plan is backed by Assurant and costs $5.00 per month and allows customers to repair broken screens and cracked glass panels on the rear of a phone for $29. Subscribers are entitled to two repairs over a rolling 12 month period at more Read more…
A T-Mobile employee has revealed on reddit that the company will hold an all-hands meeting Sunday, February 16th. Rumour has it that the topic could be that T-Mobile plans to replace its in-house CRM, Tapestry, with the T-Life app. Tapestry currently integrates customer data, providing T-Mobile employees with a unified view of subscriber accounts. The T-Life app, Read more…
NWIDA NWIDA members, contact us today if you need our assistance. If you’re not yet a member, we invite you to join today. Announcing IMEI Reports – Generate a comprehensive device report for any phone. Click to join our the IMEI Reports DISCORD Server Click here for news like this delivered to your inbox? Click here for Read more…
One of the things I like to do best, is visit with dealers – and other industry experts. Well, this week, I had the chance to visit with one of the Ultra Master Agents – and some of his dealers. He wanted to chat about the “Ultra Difference” for retailers – and (full transparency) – while Ultra Read more…
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