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National Wireless Independent Dealer Association

T-Mobile Has Customer Security Breach

T-Mobile Logo - NWIDA According to an article on PrepaidPhoneNews (link below), T-Mobile confirmed the report that it encountered a security breach August 20th.

In a statement, T-Mobile affirmed that sensitive information about its customers were not included in the breach. However, some other customer information may have been left vulnerable to the malicious party. Among these include customer names, email addresses, billing zip codes, phone numbers, account numbers, and account types.

T-Mobile will notify all customers if their account was among those compromised by the breach. If you did not receive a message it could mean that your account was unaffected.Customers can confirm if they are impacted by calling 611 or through the T-Mobile app, MetroPCS and T-Mobile for Business customers can call to check on their accounts.

T-Mobile has contacted the authorities to let them know of the incident.

On the full statement they released, T-Mobile wrote:

“We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access. We truly regret that this incident occurred and are so sorry for any inconvenience this has caused you.”

You can read the entire article HERE.

NWIDA members, contact us today if you need our help and if you’re not yet a member, we invite you to join today.

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