The New York City Department of Consumer and Worker Protection has outlined “thousands” of instances, involving more than 50 direct and indirect T-Mobile, and Metro by T-Mobile, stores ripping customers off. T-Mobile is accused of preying on customers with weak credit history by selling used phones as new ones, enrolling victims in costly financing plans without their Read more…
According to a report in CNBC (link below) Apple is launching a new program that will give independent repair shops access to parts for common out-of-warranty repairs. The move represents an about-face for Apple, which typically encourages repairs to be made by its authorized service providers. Additionally, the company has fought California’s proposed right-to-repair bill, which would Read more…
**Updated 8/27** Asurion has confirmed the deal; the terms are not immediately known. uBreakiFix co-founder Justin Wetherill said in a prepared statement. Both Asurion and uBreakiFix put customers first. Asurion has a history of customer-focused, industry-first innovations. We are excited to work together, with our franchise owners, to make peoples’ tech lives better. Orlando remains an integral Read more…
NWIDA Launches Carrier / MVNO Level Membership Offers exclusive benefits and solidifies relationship between indirect distribution and service providers August 20, 2019 – Las Vegas, NV – Today, at the All Wireless and Prepaid Expo, NWIDA announced a new Carrier / MVNO level membership and that Ultra Mobile has become the first MVNO to join. Founded in Read more…
The Trump administration has delayed the tariff on cell phones and other items. It also narrowed the list of Chinese products it plans to impose new tariffs, including laptop computers, toys and other goods and it announced exclusions for other products for reasons of health, safety and national security. The tariffs on the list above is being Read more…
Is it true? Are we almost done? According to a report in FoxBusiness, the merger is “nearing completion.” Federal regulators have signaled to T-Mobile and Sprint that barring a last-minute snag, they are on the verge of giving the green light to the transaction. Deliberations have swung wildly from nearly complete to nearly dissolving over the past Read more…
America Movil, the parent company of Tracfone and 9 other MVNO brands, lost a total of 164,000 lines in the 2nd quarter of 2019. The total subscriber base was at 21.4 million at the end of June, down 3.1% from a year earlier. Excluding Safelink, the net loss was 72,000 subscribers, compared to growth of 206,000 in Read more…
**Updated 7/12/19 12:01PM – Ting has a new info page up. You can see it here. **Updated 7/11/19 – 7:41 AM** – Ting has posted a transcript which includes clarifying statements from their CEO. You can read it here. ** Updated 7/9/19 – 6:46 PM** – the page on the Ting website that’s referenced in the original Read more…
In portions of eastern Montana, already-spotty cellphone coverage has gotten even harder to find. AT&T began killing off mobile coverage for residents in the area this month. Aaron Heath, an auto parts salesman based in Wolf Point, said the news that his cellphone was getting cut off came as a shock. He got home after work last Read more…
** Updated 6/14/19 12:00pm** – Statement from Red Pocket on Howard Forums is here. ————————————————– In a forum post on their website, FreedomPop has “cleared up” what their former customers should expect, now that they are part of the Red Pocket family. The post specificially refers to the GSM customers: We’ve worked over the last 8 years Read more…
