Call: 919.694.3298 (919.NWIDA.98) | Email: info@nwida.org

National Wireless Independent Dealer Association

The Boost deal isn’t “done done” yet and already Dish and T-Mobile aren’t getting along. According to a Lightreading post (link below) and based on a recent FCC filing, Dish has complained that T-Mobile inappropriately used Dish’s spectrum as a marketing ploy during COVID-19 lockdowns. “Since T-Mobile gained temporary access to Dish’s 600MHz spectrum on March 15, Read more…

T-Mobile shut down over 80% of its corporate-owned stores during the pandemic, including all that were located in malls. Jon Freier, Executive VP of Consumer Markets, has explained the changes that will be made to keep its customers and employees safe. These include:• Reduced capacity and social distancing so everyone stays at a safe distance from each Read more…

Samsung has announced that it will be helping out with those who need it the most. Called “Free Repairs for the Frontline” – this US-only offer provides free smartphone repairs for doctors, nurses, hospital employees, firefighters, EMT, or police officers. Under this program, you can have your busted device fixed without paying anything. If you have a Read more…

Why (and how) should you be contacting your customers – even if your store has limited hours, staff or is completely closed? We talk with Tom Hansen, CEO of Smart Customer Services and their new Catapult program: — NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite Read more…

Thanks to our friends at Wireless Leads and Absolute Wireless for letting us know about this company that has stock of  higher quality, washable and re-usable protective masks for employees who are still on the job. If you listened to our recent interview, you heard about the importance of showing and telling customers about the steps you are Read more…

How can you ensure your store (your business) survives the COVID-19 pandemic? We talked with Mark Landiak of Corporate Dynamics (and a member of the NWIDA Board of Directors): — NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today. Want news like this Read more…

Thanks to Matt at ServiceCentral Technologies for putting together a summary document on this. It’s a summary of the CARE Act and some factors to see if your wireless business will qualify for Federal Aid: Click here for a direct link. — — NWIDA members, contact us today if you need our assistance and if you’re not Read more…

We’ve started to compile a list of which states have designated wireless shops/repairs as “Essential”  -but Repair.org beat us to it!  Big thanks to Robert Reichner from RepairShopr for getting this started! You can see the list below or by clicking here. If you have an update to this list, please email us at info @ nwida.org Read more…

New Jersey Gov. Phil Murphy is permitting five additional retail businesses in New Jersey to operate during the coronavirus outbreak. Murphy said the businesses can operate during normal business hours. Effective immediately, the following businesses are considered essential: Mobile phone retail and repair shops; Bicycle shops, but only to provide service and repair; Livestock feed stores; Nurseries Read more…

A quick video update and announcement of our upcoming (soon) webinar series on how your wireless business can survive the pandemic. — NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today. Want news like this delivered to your inbox? Click HERE Want news Read more…

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