It appears T-Mobile is not only cutting Metro dealers who only have a few stores, now they’re doing the same to T-Mobile stores.
Letters went out right before Thanksgiving informing hundreds of single store (and those with under a certain amount) of doors that they are being terminated.
After the Sprint merger, many of these independent dealers were forced to become sub-dealers under larger Master Agents. Now, after spending thousands of dollars in upgrades and renovations, they’re being told that they will soon be terminated.
![Snip of letter sent to dealers](https://nwida.org/wp-content/uploads/2022/11/tempsnip-1-300x47.png)
One store owner told us this. We’ve modified some details (in parenthesis) so not to reveal their identity:
I’m the owner of one store located in (the East Coast). I had the most () preorders out of all T-Mobile stores in (my state) this year and the least amount of customer complaints… I received a phone call from… my master dealer… and he informed me that my store is on a list for… closures set to happen in March 2023. He also informed me that there will be no payout. (Then) he sent me an email with a docusign informing me of the closing procedure.
It’s pretty clear that T-Mobile only wants to deal with dealers who own a large number of stores – on both the prepaid and postpaid side. And they’re slashing hundreds, if not thousands of small and medium businesses to do so.
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