Call: 919.694.3298 (919.NWIDA.98) | Email:

National Wireless Independent Dealer Association

Some FreedomPop Customers CAN NOT Migrate to Ting

tingLast June, Ting Mobile and Red Pocket Mobile acquired FreedomPop. Since then, Ting has started to process the migration of the accounts to their network. News today shows that some former FreedomPop customers continue having migration troubles.

In response to this, “Mitch” from Ting’s social media response team wrote a letter on Reddit to explain the situation and help

“Mitch” explained that:

FreedomPop CDMA gave us a list of serial numbers and a list of VOIP phone numbers when we went to do the migration. We imported the information we received and that’s what is largely based on — that list. As it turns out, not all FreedomPop CDMA VOIP numbers were able to jump for a number of reasons.

One of the reasons pointed out in this is Numbering Resources. Due to this, the post was clear:

a small percentage of FreedomPop phone numbers cannot under any circumstances make the jump to Sprint, and thus cannot make the jump to Ting CDMA.

You can read the full statement here to get help on what to do if you are a former FreedomPop customer having trouble migrating to Ting.

NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today.
Want news like this delivered to your inbox? Click HERE Email pic - NWIDA
Want news like this delivered to your Alexa Flash Briefing? Click HERE Alexa Logo - NWIDA
Want news like this in your RSS feed? Click HERE RSS Logo - NWIDA

paid ad:

Have any Question or Comment?

Leave a Reply

Your email address will not be published. Required fields are marked *

I accept that my given data and my IP address is sent to a server in the USA only for the purpose of spam prevention through the Akismet program.More information on Akismet and GDPR.

I’m Ready to join

Not Ready to Join?

Donate to NWIDA today!

Please send more information

Paid Ad: