Outage Hits All Carriers
A major, widespread and intermittent outage has hit all the major wireless carriers in the US. Wireless shops should prepare for customers calling in…
Read moreHey – I’m on a podcast!
I’m happy to announce that this morning (Thursday 2/22) I’m the guest on the new wireless podcast The Boon of Wireless Watch (or listen)…
Read moreMike Kelly Out at Dish/Boost
Mike Kelly, EVP and Group President of Retail Wireless at Boost has left the company. This was confirmed in a letter Mike sent to…
Read moreApple Officially Warns Users to Stop Putting Wet iPhones in Rice
A new post on Gizmodo (link below) states that Apple has officially told people to stop putting their wet iPhones in rice. While techs…
Read moreMobileX Announces Dealer Program
Just after launching in over 3,700 Walmart stores MobileX has announced a new indirect dealer program. “I have been fighting for dealers since the…
Read moreACP Program “Ends” – Sort of
The US Congress has yet to pass a spending bill regarding the ACP program and as such, last week the program stopped accepting new…
Read moreNWIDA Adds IMEI Report Service
Today, NWIDA is pleased to announce a new service for the wireless dealer and repair shop community. IMEIReports is a “CarFax” like report for wireless…
Read moreTotal by Verizon stores now offer Home Internet Service
Verizon has announced that their unlimited 5G Home Internet is now available at Total by Verizon stores. The 5G Home Internet plan starts…
Read moreBroadband “Nutrition” Labels Coming to Stores Soon
The FCC has announced that new “nutrition labels” (sample to the left) must be displayed by April 10, 2024. The majority of providers must…
Read moreAkko Acquires Upsie
Device insurance company Akko has acquired the assets of Upsie – the device protection plan and repair company. As such, Upsie has updated it’s…
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