A recent memo went out to Verizon’s distribution confirming that CDMA only devices will not work afterDecember 31, 2019. After that date, (Jan. 1, 2020) all devices must be VoLTE and HD voice capable. In addition, beginning July 1, 2018 (this year) dealers will “No longer be able to activate any CDMA data only devices, and any non HD/Volte phone devices, including swaps.”
Therefore, dealers will not be able to downgrade an existing device to 4G LTE/3G rate plans or swap to a 4G non HD Voice phone. Nor can they downgrade an existing data only device to 3G rate plans or a 3G device. Only HD Voice Smartphones and 4G LTE data only Verizon Wireless certified devices may be activated on the Verizon Wireless network. This includes device swaps.
Only HD Voice Smartphones and 4G LTE data only IMEI uploads will be accepted to the Verizon Wireless Device Management Database (DMD).
Verizon states that “…to avoid potential impacts and meet this CDMA decommission date, including, without limitation, loss of service, it is necessary that you continue to plan now and complete this critical technology migration before December 31, 2019.”
Verizon recommends starting now to wind down activations of devices incompatible with Verizon Wireless’ 4G HD Voice and 4G LTE data networks.
If you have customers with CDMA only devices, you will be able to do the following July 31st, 2019:
Rate plan and feature changes
MDN changes
Apply and restore from Hotline and Suspend status
Restore de-Activations that were made in error, per Verizon Wireless’ requirements
SIM changes on existing non HD Voice Smartphones Upgrades from CDMA only devices to HD Voice Smartphones and 4G LTE data only devices will continue to be allowed.
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NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today.
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