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National Wireless Independent Dealer Association

Verizon Consumer CEO Ousted

Manon Brouillette, who joined Verizon in June 2021 and was promoted to CEO in January, is leaving the company’s consumer wireless business.

The duties of Brouillette will be taken over by Verizon CEO Hans Vestberg.

The departure of Brouillette shouldn’t come as a surprise.  Verizon’s consumer division has had three awful quarters. In Q1, the company lost 36,000 postpaid phone subscribers, while in Q2, it lost 215,000. Last quarter Verizon reported it lost an additional 189,000 postpaid phone customers.

Meanwhile, AT&T and T-Mobile, have reported strong quarterly results with T-Mobile adding 854,000 postpaid phone subscribers and AT&T adding 708,000.

Despite the change in leadership, Vestberg reassured investors that the company is seeing good traction in its retail stores and experienced a strong Black Friday sales event.

In June 2021, Brouillette joined Verizon after serving as president and CEO of Vidéotron in Canada. Initially, she was named COO and Deputy CEO of Verizon’s Consumer Group. She was promoted to CEO in January after Ronen Dunne’s departure.

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