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National Wireless Independent Dealer Association

TracFone Fined $23MM

The FCC has announced that TracFone Wireless agreed to pay $23.5 million to resolve a FCC investigation into allegations it violated rules for two government programs. 

Following its acquisition by Verizon, TracFone identified instances in which it may have violated rules for two programs to help lower income Americans get communications services. TracFone also reimbursed the Universal Service Fund $22.7 million and repaid $17.9 million in Emergency Broadband Benefit funds, the FCC said.

The company self-reported instances in which it violated the FCC’s regulatory rules for the Lifeline and Emergency Broadband Benefit programs, according to the agency  

TracFone also conceded that some of their field enrollment representatives used false tax documents to enroll customers in the lifeline and EEB programs.

In addition, as part of the settlement, TracFone has entered into an improvement plan agreement with the Enforcement Bureau.

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