A Master Agent for T-Mobile, specializing in data plans, providing service for thousands of rural home users is losing their dealership – and maybe their customers who rely on T-Mobile for their internet access.
Last week, a rural, mid-west dealers received word that T-Mobile said there was too much data being used, and that they were told they could lose their Agreement – and they had to immediately stop offering unlimited plans.
This was done, without warning, due to “prohibited activity” and “excessive usage” and their customers service would be terminated on September 14, and as of that same date, their unlimited data plans would also be terminated.
The dealer went on to tell us:
We are given until the 14th of September and then they are going to “cold turkey” kill all data plans of all customers. It does not matter that they are grandfathered, and they don’t seem to care they are terminating peoples home Internet for no valid reason.
Upon further discussion, T-Mobile is terminating over 44,000 users. I (the dealer) have tried to reach out to T-Mobile personally to save these plans for our customers sake, and no one at T-Mobile seems to think this is a big deal, because they can make more money from charging all users a set amount per gig.
I just want this information to help others, I have no personal vendetta against T-Mobile, in fact i would rather keep the business relationship, plans, data, etc. But time is running out, and I hate for any of our 50+ customers and the 43,000 others to have no Internet because of Tmo not making enough money.
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