T-Mobile has turned over the rest of the cards. In a corporate post (link below), they claim they’re “… Reshaping Retail in a Digital‑First World”
T-Mobile retail will look vastly different very soon:
After asking Is brick-and-mortar retail dead? – they answered:
Yes, the way we’ve known it is dead.
T-Mobile is changing their distribution to the following:
T-Mobile Signature Store (Corporate Owned) – These stores wow customers and employees with ultimate Un-carrier experiences, like exciting events and product launches.
Experience stores – These company-owned (our emphasis) Experience stores already exist but will evolve to deliver the latest and broadest assortment of T-Mobile products and services – within 30 minutes of most customers.
• Neighborhood stores. These company-owned and Authorized Retailer-operated stores will be located in large and small areas across America and will open up new job opportunities right in their communities.
• Express stores … branded as Metro by T-Mobile and operated by Authorized Retailers – will offer fast ways to purchase prepaid and select postpaid products. Express will also create new jobs for the entrepreneurs (who often live in the communities) operating them.
• Mobile stores (aka Mobile Trucks). … will provide retail services where they’re needed – at brand launch events, in underserved rural areas to get customers up and running on the T-Mobile network as it becomes available in their area (and even before a brick-and-mortar store is open) or deployed to communities affected by disasters.
• Large Retail (Store-in-store). Small kiosks at mass merchants and big-box retailers such as Costco, Walmart, Best Buy and elsewhere will be staffed by our T-Mobile team or trained store employees.
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