Call: 919.694.3298 (919.NWIDA.98) | Email: info@nwida.org

National Wireless Independent Dealer Association

Sprint / T-Mobile Merger (NWIDA)We’ve found a great post about some FAQs regarding Boost and T-Mobile (network) – so we’ve re-posted them here.

Right now, you must live in one of four trial markets (Colorado, Kansas, Pittsburgh, and Texas)  to activate on T-Mobile. Activations should start on May 15.

Existing customers will not automatically be moved to T-Mo. They must upgrade to a new device that is compatible and choose to switch to the new network.

Existing customer devices will continue to work long after May 15th without any changes No one is (yet) being forced to buy a new phone or change networks at this time.

New/Port customers can pick devices that work on the current (Sprint) network or devices that work on both networks and can choose which network they prefer. Later this year, there may be additional devices that only work on the T-Mobile  network but there will still be Sprint devices in store for a while.

Only certain zip codes will continue to activate only on Sprint at this time. These are zip codes that T-Mobile has far worse coverage.

Family plans can be a mix of Sprint and/or T-Mobile phones/network – provided the family plan is a current offering.

No grandfathered plans will be allowed on T-Mobile network except the $80 ultimate unlimited plan (for upgrades only). If you’re on an 2/$75 plan and you want to upgrade your device and change to the T-Mobile network, you will need to switch to a current plan first.

There will be two separate BYOD plans, one for the T-Mobile network and one for the Sprint network. The GSM sim will cost $9.99 for BYOD customers – these are not available yet.

Once you upgrade your device and choose the T-Mobile network, you cannot change back to the Sprint network.

The exception to this is if you Boost-up from a Sprint network to a T-Mobile network, they will allow you to cancel, as required by law, within 7 days  – but you may not have service on your old phone for a couple days while it’s migrated back to Sprint network.

NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today.
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