**Update 2… we’ve learned Lyca has terminated 4 Master Agents in total, as well as some of the upper management in the US.**  **Updated… We’ve been informed that Wireless Shop has not been terminated. More updates to come…” NWIDA has learned that Lyca Mobile has terminated at least 1 4 Master Agent: ENK Wireless.  The following is Read more…

As Dish purchased Boost to become the 4th National wireless company, the FCC required them to make its 5G broadband service available to 70% of the US population by June 14, 2023. Yesterday, Dish announced it has met this mandate and, in addition to making the service available to more than 240 million people in the US, Read more…

Device repair is a great way to increase your revenue stream. In fact, NWIDA provides discounts on repair training and repair parts. But today, we just want to know… Are you currently offering any kind of device repair? Let us know:   —   NWIDA members, contact us today if you need our assistance and if you’re Read more…

Remember when John Legere told Congress the Sprint merger would not cut jobs but actually create more? And Congress actually believed him? Yeah…. no. According to reports, T-Mobile has started laying off several of its support centers.  As reported by The Mobile Report (link below) T-Mo has closed down its T-Force support centers. The staff from these centers Read more…

Bloomberg has reported that Amazon is considering becoming an MVNO. Amazon is reportedly in talks with Verizon, T-Mobile, Dish, and AT&T, to offer mobile service to its customers, with a Prime subscription. Word is the service would be available to Prime subscribers either as included with their existing subscription or for a nominal $10 a month fee.  In Read more…

NWIDA has heard today that Verizon has terminated all their indirect Account Managers. We’re not sure how many employees this has effected, or the reason why – as we’ve heard Verizon planned to INCREASE the amount of dealers. We will update this as more information is available. Here’s a clip of a message we received: —   Read more…

We want to help those dealers who are buying or selling their store fixtures.  If you’re looking to sell your store fixtures – or looking to purchase, please complete the form below and we’ll match you up with a store near you. (If you’re looking to sell or purchase your entire store, please click here.) —   Read more…

Neville Ray – President of Technology at T-Mobile announced his retirement, effective this fall. “It’s bittersweet, but with T-Mobile’s network leadership now established, there has never been a better time to announce my retirement. Our Technology team has gone above and beyond, delivering countless global wireless firsts, and I’m forever grateful for the friendships and joy this Read more…

As we reported, T-Mobile had another (their 8th) data breach – this one impacting 37 million users – and now, (per an article in Mobile World Live – link below) T-Mobile US has sued in two class action lawsuits who are alleging that the firm failed to adequately secure its customers. Plaintiff Christine Cortazal, filed a lawsuit Read more…

For the fourth time in recent memory, T-Mobile has once again had a customer data breach. Actually, it’s the 8th time since 2018. T-Mobile didn’t announce the breech, but put it in a recent financial filing. This time it’s data on 37 million customers – roughly 1/3 of their entire customer base. The stolen data included: “name, Read more…