According to the T-Mo Report (link below), T-Mobile will soon begin offering “Cross Channel Returns”, which will allow customers can do in-store trade-ins, returns, and store pickup for orders placed online and through other sales channels.
In other words, T-Mobile stores will now be accept returns as well as trade-ins at store locations even if you placed that order outside of the store. In addition, customers can order a device online and pick it up in-store instead, of having their order shipped.
T-Mobile claims the program “will eliminate a competitive disadvantage”, (I read this as “Apple”) pointing out that the competition already offers these features.
The program is set to begin on November 10th.
| NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today. |  |
| Want news like this delivered to your inbox? Click HERE |  |
| Want news like this in your RSS feed? Click HERE |  |
| Want news like this delivered to your Alexa Flash Briefing? Click HERE |  |
| Join us on Reddit – Click HERE |  |
| Subscribe to our YouTube Channel – Click HERE |  |