Comcast’s Xfinity Mobile recorded its highest-ever number of net additions, in Q4 2019 – and surpassed 2 million subscribers in total.
Net additions of 261,000 were 15% higher than the 227,000 recorded in Q4 2018. On an earnings call, executives said an increase in retail store traffic, along with new product introductions from Apple and others, contributed to the bump.
Xfinity Mobile added 816,000 thousand subscribers in 2019, ending the year with a total of 2.05 million.
Wireless revenue grew 39% year-on-year to $372 million in Q4 2019, with the full year total climbing from $890 million in 2018 to $1.17 billion.
However the segment continued to lose money. A net loss of $116 million was (still) a 40% improvement from a loss of $191 million in Q4 2018. The 2019 full year loss also narrowed to $401 million, from $743 million in 2018
In a research note, analysts hailed the 2 million subscriber mark as a “critical” milestone, but estimated Xfinity Mobile will need to reach 3 million customers to break even financially.
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