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National Wireless Independent Dealer Association

Samsung Launches Self-Repair Program

Samsung will join Apple in allowing smartphone owners to make “their own” repairs. Samsung announced it will launch a program to support owners of the Galaxy line of devices who want to fix their devices themselves. Samsung will collaborate with iFixit and will be available for the Galaxy S20 and S21 devices as well as the Galaxy Tab S7+.

Initially, owners will be able to replace the display, back glass and charging ports. They can then return the old parts for recycling.

Ramon Gregory, SVP of Customer Care stated:

At Samsung, we’re creating more ways for consumers to extend the lifespan of our products with premium care experiences

As we mentioned when Apple announced a similar program, we feel this is a potential big win for the independent repair shop!

 
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