Word on the street is that Verizon has terminated ROK Mobile’s MVNO contract and their customers are “off line.”
Confirmed by Fierce Wireless.
Rok Mobile has decided not to move forward with utilizing Verizon Wireless service on our platform,” Rok said in a statement to FierceWireless. “Unfortunately, this has caused an inconvenience for our customers and since July 30th we have been in the process of notifying them to port to a different carrier. Customers who are impacted may contact our customer support by email at email@example.com to discuss their account status. We will continue to support our other wireless carriers and those customers that are on that service.”
Verizon HAS terminated ROK and shut off their subscribers. ROK VZW customers need to be ported out.
2 comments on “ROK Loses Verizon Contract – Updated”
ROK Mobile Porting InstructionsJuly 30, 2018 at 9:59 pm
Thanks for posting this! If you’ve got dealers looking for porting instructions to leave ROK Mobile, we’ve published the info. Keep up the great work with NWIDA!
[…] statement appears to confirm earlier reports from wireless dealers, news outlets and associations that Rok lost its MVNO agreement with Verizon. Verizon representatives did not immediately respond […]