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National Wireless Independent Dealer Association

Phone Issues at Cricket?

cricketWe’re starting to hear from numerous dealers about Samsung phones that are no longer working, nor can be activated on Cricket. These ARE VoLTE capable, so while it should NOT be due to the “older network/phones” shut-down, it certainly appears it may be related.

Models include (but are not limited to):

  • S8
  • S9
  • Note 8
  • Note 9 and
  • Note 10 

The error message include that Cricket claiming the IMEI is not compatible with their network.

We have reached out to Cricket and will update this as soon as possible.

NWIDA members, contact us today if you need our assistance and if you’re not yet a member, we invite you to join today.
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