Starting in 1991 as a Customer Service representative at Metro One, Doug has seen the wireless industry grow from the ground up. Doug has worked primarily in IT and Operations roles for carriers including AT&T Wireless, Omnipoint/T-Mobile, Virgin Mobile USA, and Sprint. He also worked as a consultant with small and medium-sized wireless carriers on large-scale system implementations and conversions.
Doug is currently working as Vice President of US Operations at TPO Mobile, a UK headquartered MVNO, that allows customers to donate a portion of their bill to a charity of their choice. In this position, Doug is responsible for IT, Customer Care, and Network Engineering work for the US operation.